Turn runbooks into
one-click tickets

Gimic automates the DevOps work your engineers dread, converting SoPs and runbooks into guided, one-click steps directly inside your ITSM and Slack.

See How It Works Request a Demo
What We Do

Stop copy-pasting from wikis.
Start clicking.

Engineers waste hours context-switching between wikis and ticket systems. Gimic links your existing SoPs directly to ticket types so execution happens in the tool they're already in.

How It Works

From SoP to execution in four steps

01

Link your SoP

Connect a Confluence SoP (or any runbook) to a ticket type via URI. No migration, no reformatting.

02

Steps populate automatically

When a matching ticket opens, Gimic surfaces the relevant one-click execution steps inline.

03

Work sequentially

Each step unlocks only after the previous completes, keeping engineers on-track and audit logs clean.

04

Track updates live

The ticket reflects execution state in real time, no manual status updates needed.

Stuck workflow ticket in Gimic
One-click steps on ticket
Slack Native

Already in the tools your team uses

Everything available in your ITSM is also available directly in Slack via / commands, so on-call engineers never need to leave their incident channel.

Gimic step execution in Slack
Get Started

Ready to cut the toil?

We're onboarding early teams. Request a guided walkthrough of Gimic in your environment.

Request Access →